In the Spring of 2017, my fiance' and I decided to get serious with pursuit of a new home to call our own. As we started the process, we met with two different Realtors, each of whom had been referred by personal friends. Surprisingly, neither seemed to express much interest and no initiative was shown by either agent. One Sunday, when one of the agents didn't want to go out I the rain, we ventured out on our own to look at open houses. That was the afternoon that would eventually prove to restore our faith in customer care and professionalism. We stopped by an open house being shown by Sue and I struck up a conversation with her. I explained what we had been faced with to date and with no sales pressure at all, Sue simply offered to be available to work with us on any level. That same week, I contacted Sue, we discussed our intentions, goals and timelines. It was obvious Sue was making note of everything discussed. Along the way Sue asked pertinent questions and offered practical suggestions. From that point, Sue worked closely with us and met with us weekly to visit possible homes from La Mesa to Escondido and areas in between. Sue extended every effort to accommodate our schedules. After several weeks of looking, we found the house that we now call our home. Sue's efforts didn't stop at heling us find the home. Once we realized we had found the house we wanted, Sue shifted gears, got and kept us on-track from submitting our offer, accompanying us through the inspection process and provided updates through the entire escrow process and beyond. Home buying is a daunting, time consuming and at times exhausting process. Sue's involvement with our transaction made it much easier to persevere and clear any hurdles that came up. Tenure does not always make a professional. It's the application of their experience and displaying a genuine care for the best interest of their client. Sue is a consummate professional who represents her clients with their best interest in mind. Attentive to all details, possessing all of the answers and willingness to ask the questions which need to be asked. Along with her knowledge of the Real Estate market, Sue approaches her role with a casual, flexible and personable demeanor. Truly, Sue is deserving nothing but the highest reference and recommendation.